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Aren’t You Curious?
Pick up the phone and give us a call! Let’s sit down and see if our company is the right fit for yours. If you play your cards right, you may even get a free lunch!

Scott Ivey
Vice President of Market Solutions
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(469) 232-7431

Or, send us a note via our Contact Us page

Different types of support are available to fit the culture, budget and requirements of your business.
  • On Site Consultants - Better than pizza delivery during the Super Bowl, our team will deliver our solutions within your office and stay to help make them a reality.
  • Cloud Consulting - The technology we pull out of our cloud will put Criss Angel's magic tricks to shame.
  • The Fenway Office – Need a little magic delivered straight to your door? Our team will work from your office or ours, as is appropriate and convenient for you.













 

Success Stories


The Nike Challenge

Create a customer support system that could integrate sales, service, call center, email, and web interaction.
The Fenway Solution
Created and Implemented an Advanced Consumer Management Solution that integrated with the Fenway-built Nike.com Ecommerce Solution. Together, these products provided a single, web-compatible point of entry for service agents to serve customers regardless of communication channel.

The Result
Product gave access to all systems through single point of entry, which gave Nike the ability to complete multiple transactions in a single call with customers and enhanced up-sell and cross-sell potential.

The Williams-Sonoma Challenge

Connect the legacy systems to their online gift registry.
The Fenway Solution
Presented a Java-based middleware solution to connect the legacy systems to the website leveraging IBM MQ Series technology to provide asynchronous messaging, and transaction quality.

The Result
The gift registry revenue exceeded the revenue of one their retail locations by 3 times within the first month after implementation. 22% of new registries were created online and 60% of online clients are new clients.