Who is Fenway Group?

“Fenway”, according to an avid Red Sox fan (and many other baseball fans): an intense motivation to succeed driven by unstifled faith and passion to persist in spite of obstacles or disappointment.

“Group”, according to the dictionary: a number of persons or things considered as a collective unit or bound together by common social standards, interests, etc.

Therefore, we define “Fenway Group” as: a community bound together by shared drive for success, in which strengths and education of each individual contributes to the determination and overall faith that an optimal and cost-effective solution can be found for every client.


Our Vision

We will create a culture that attracts and retains people of character who bring attitude, aptitude & passion to every assignment and project.


Our Mission

Apply the principles of our vision to create an ever-improving, premier consultancy that uses a collaborative approach to bring unrivalled, creatively-infused technology solutions to our clients in a cost-effective manner.


The Experiment…

“Fenway Group is an on-going experiment in entrepreneul fortitude,” says President Martin Santora. Frustrated with the trend of companies thinking about profit first and people later (if at all), Santora says he was confident it was possible to be successful while giving both equal consideration. Fenway Group opened its doors with its first client in 2005. Since, it has metamorphosized into something bigger than a standard consulting group. Never able to shake our addiction to start-ups, we believe Fenway Group is a think-tank and outlet for innovative market solutions, as much as a premium source for technology & creative talent.


Brain Children of Fenway Group…


Fenway Medical

Fenway Medical

Fenway Medical focuses on meeting under-serviced needs in the healthcare industry. Our B2C site offers health supplies to caregivers, as well as providing a great blog focused on health advice and discussion. Recently, Fenway Medical also came out with a SWEET iPad App (get My Health Tablet on iTunes for only $2.99… sorry, we had to put a plug in somewhere) that helps you keep a health journal for multiple family members.


Fenway Pays

Fenway Pays

Fenway Pays offers a full line of payment processing products and financially viable merchant solutions. It may sound boring, but the money we can save you should be enough to increase your attention span.


Fenway Xperience

Fenway Experience

Fenway Xperience is a solution that will single-handedly lower the unemployment rate. Ok, maybe that’s an exaggeration… but not by as much as you might think. The program positions students and recent graduates to receive valuable, paid experience as junior consultants for clients of Fenway Group. This isn’t just another internship program - our consultants don’t get anyone coffee but themselves.


 

Success Stories


The Nike Challenge

Create a customer support system that could integrate sales, service, call center, email, and web interaction.
The Fenway Solution
Created and Implemented an Advanced Consumer Management Solution that integrated with the Fenway-built Nike.com Ecommerce Solution. Together, these products provided a single, web-compatible point of entry for service agents to serve customers regardless of communication channel.

The Result
Product gave access to all systems through single point of entry, which gave Nike the ability to complete multiple transactions in a single call with customers and enhanced up-sell and cross-sell potential.

The Williams-Sonoma Challenge

Connect the legacy systems to their online gift registry.
The Fenway Solution
Presented a Java-based middleware solution to connect the legacy systems to the website leveraging IBM MQ Series technology to provide asynchronous messaging, and transaction quality.

The Result
The gift registry revenue exceeded the revenue of one their retail locations by 3 times within the first month after implementation. 22% of new registries were created online and 60% of online clients are new clients.